Since some of the information we gather is not publicly available, we take great care to ensure that this information is kept safe from unauthorized access and we do not share the information in violation of any regulation or law.
Our collection of information consists of both personal and non-personal information. With your consent we use this information to keep you abreast of technology information and events. Personal information typically includes your name, address, phone number, and e-mail address. You can always choose not to provide us with any of your personal information.
Audio Video Unlimited knows the importance of protecting your personal information. When shopping with us we want to ensure your experience is safe and enjoyable. In order to achieve complete customer satisfaction while protecting your rights, we have put together this guideline, and our promise to you.
What information does Audio Video Unlimited collect and how is it used?
It is important for you to know that in order to ensure that our customers get the very best service and the highest quality products, AVU collects demographic information (like your name and address) and credit information (like information related to your accounts with us). This information comes directly from you, either from your transactions on your account, or if you visit our web site, we may collect certain information about your internet usage.
Our collection of information consists of both personal and non-personal information. With your consent we use this information for many purposes such as:
– measuring and improving the effectiveness of our marketing
– tailoring our products, environments, and website to improve your shopping experience
– making special offers to loyal customers
– providing value added services such as information, and events.
– administering contests and promotions
– providing customer service
– administering AdCheque, ESP and other value added services.
Personal information typically includes your name, address, phone number, and e-mail address. You can always choose not to provide us with any of your personal information
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Cookies are also used in conjunction with Google Ads, Google Analytics, and Facebook to serve targeted advertisements across the web, and to improve your experience on our web site. By visiting this website, you may begin to see ads for this website across the web. To opt out of seeing targeted Google Ads, use the Google Analytics opt-out browser add on.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
This website utilizes Google Analytics to capture data regarding the use of the website. This data is non-identifiable and is used to improve your experience. This website may also utilize screen capture technology to better see how people use the website, and to improve their experience.
We respect your privacy
Because AVU respects your privacy and values your trust, the only employees or companies who access your private personal information are those who use it to service your account or provide services to you or to us. AVU diligently maintains physical, electronic and procedural safeguards that comply with applicable standards to guard your private personal information and to assist us in preventing unauthorized access to that information.
Sharing information with other third parties
We may also provide information to non-affiliated companies that perform operational services related to your account or marketing services for us. The sharing of information with these types of companies is permitted by law. Such a company might include a financial company (such as a bank or insurance service provider) with whom we have a joint marketing agreement or a non-financial company (such as a data processor or internet service provider) with whom we have a service agreement. The information we may share also comes from the sources described above and might include your name, address, phone number, and account experience with us.
Visitor comments & contact form submissions may be checked through an automated spam detection service.
Finally, we provide information about you to non-affiliated companies such as credit reporting agencies and companies that provide services related to your account. This information sharing is also permitted by law.
We destroy information after it is no longer needed
Customer information that is no longer needed to manage our business is destroyed. We are required for certain legal, tax and accounting reasons to keep customer information for a period of time following the closing of an account with us.
We require others to maintain confidentiality
If customer information is provided to a third party with whom we have a business relationship, we will require that the third party adhere to adequate privacy policies to maintain the confidentiality of customer information and to ensure the reliability and accuracy of such information.
You can withdraw your consent
We need to get your express or implied consent before obtaining or using information about you, or disclosing this information to anyone else. You may withdraw this consent at any time upon reasonable notice, subject to legal or contractual restrictions. To withdraw your consent you should contact our Privacy Officer directly at the address or telephone listed below. Unless we hear otherwise from you, you are giving to us your consent for the collection, use, and disclosure of your personal information.
Do you have a concern regarding your privacy?
Audio Video Unlimited
214 – 1090 Lougheed Highway
For more general inquiries, the Information and Privacy Commissioner of Canada oversees the administration of the privacy legislation in the private sector. The Commissioner also acts as a kind of ombudsman for privacy disputes. The Information and Privacy Commissioner can be reached at: 112 Kent Street, Ottawa, Ontario K1A 1H3 as well as by:
We appreciate and value your patronage. At AVU, privacy is your right, not a privilege.